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What to Do After a Car Accident

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  • Mon 8:00AM - 5:00PM
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What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

What People Say About Us

  • reviewicon
    , 12/04/2025

    Great customer service and communication, and worked on my vehicle quickly! Would definitely go again

  • reviewicon
    , 12/04/2025

    Excellent customer service

  • reviewicon
    , 12/03/2025

    (Translated by Google) Thanks (Original) Thnks

  • reviewicon
    , 11/30/2025

    I called Hill's Auto Repair to get pricing on installation of a new set of OEM tires for my Subaru Crosstrek due to the winter weather approaching and due to fact that I had 93k miles on them (definitely got my money's worth). Initially the price would have been around $1200 dollars out the door for the same exact tire but after talking with the guy on the phone he indicated that he had just put a set of KHUMO tires on his wife's car and had been satisfied with them and that the price would be about $750 out the door. I proceeded to do my own research and discovered that the tires he recommended had good ratings with consumer reports because of their affordability and their performance. Needless to say I was sold on the KHUMO tires initially because of the price point but after driving on them for about 10 days I can honestly say that I am completely satisfied. You never realize how bad you need new "shoes" until you get new ones. In the end it just goes to show you that you don't have to break the bank with the big brands and it's ok to purchase a mid-tier tire that fits your budget.

  • reviewicon
    , 11/28/2025

    Whenever anything goes off on my car (in addition to regular maintenance) I call Hill's immediately. They've kept my good old car in mint condition. Wouldn't think of going anywhere else. Hill's Auto crew is professional, courteous, and invariably honest. I have been a customer for more than twenty years. What a treasure!

  • reviewicon
    , 11/20/2025

    If i could give more then 5 stars I would! Everyone who works here is just absolutely a pleasure to work with. I have had multiple services done and have been satisfied every time. Thank you Hills Auto! You will always have my business.

Call us for service: 301-769-2400

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