Best Auto Repair, Bushwood

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 301-769-2400 or make an appointment online!

What People Say About Us

  • reviewicon
    , 10/23/2021

    This is my favorite new auto repair and service shop. I've had 2 great experiences with this shop. Excellent customer service and price!. They have very knowledgeable and experienced service technicians for a wide variety of vehicle make and models. They also follow up to ensure you had a great experience and service.

  • reviewicon
    , 10/21/2021

    Always very friendly and easy to talk to! Service is fast and greatly appreciated by me! Jerry always goes above and beyond! I have been going here for years and they are the only ones I trust to do the job right. Thanks Jerry for going way beyond for my RAV 4!

  • reviewicon
    , 10/21/2021

    I'm 81 years old and I've been driving and caring for my cars for 66 years at locations all across the United States. Hill's Auto Repair is without a doubt the very best auto repair and auto servicing business I have ever encountered. Hill's Auto Repair work on my automobiles and my Motor Home is the best in the United States.

  • reviewicon
    , 10/16/2021

    Hills staff are great. They are courteous and helpful. I am a widow and they came got my car. And returned the same day. Great service!

  • reviewicon
    , 10/14/2021

    Our family has used Hill's for years. They never disappoint.

  • reviewicon
    , 10/13/2021

    Great service.

Call us for service: 301-769-2400

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NAPA
BG Products
Amsoil
  • Car Care Aware