Best Auto Repair, Bushwood

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 301-769-2400 or make an appointment online!

What People Say About Us

  • reviewicon
    , 12/19/2020

    I had great service getting my tires changed. The owner is very personable.

  • reviewicon
    , 12/17/2020

    I had great service got my tires changed. The owner is very personable.

  • reviewicon
    , 12/15/2020

    Always professional, courteous and timely. Explains in detail what needs to be done. Outstanding service. A business you can trust.

  • reviewicon
    , 12/11/2020

    They continue to be a great help in keeping our trucks in top shape. Thanks to Dave and Jerry.

  • reviewicon
    , 12/09/2020

    In these unpredictable times, I was very pleased to see a masked man appear on my doorstep. The new pick up and deliver service is wonderful. My car was whisked back to their shop, thoroughly taken care of and returned swiftly to my driveway. Hill's Auto crew is professional, courteous, and invariably honest. I have been a customer for more than ten years. What a treasure!

  • reviewicon
    , 12/06/2020

    Stand by their work. Good bunch

Call us for service: 301-769-2400

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NAPA
BG Products
Amsoil
  • Car Care Aware