Best Auto Repair, Bushwood

CONTACT US
FacebookYelp - TransparentGoogle My Business White

INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 301-769-2400 or make an appointment online!

What People Say About Us

  • reviewicon
    , 01/16/2023

    They were great! Very professional and work was done timely.

  • reviewicon
    , 01/06/2023

    We took our truck to Hill's Auto Repair for a waterpump replacement. We asked that they check the brakes etc to make sure everything else was OK. They called to say they needed to change the belts (which we expected) and water pump. They let us know everything else was fine. The price came in under what I expected and I was happy that unlike other shops I have used, they didn't try to push other repairs (that weren't needed). Ty Hill's. We will be back if we need anything else done!

  • reviewicon
    , 01/03/2023

    They accurately and honestly diagnosed my car's problems and charged me a reasonable price.

  • reviewicon
    , 12/06/2022

    I worked on the car for 4 days just couldn't get it right and they got it right in a couple hours.

Bushwood
  • reviewicon
    , 12/03/2022

    A Hills customer for many years and wouldn't go anywhere else! All around excellent service! They provide details on what is needed and make recommendations on the work that should be done right away to prevent bigger problems. You walk away with a plan and associated cost. Love them!!!

  • reviewicon
    , 11/25/2022

    Great place to take your car for service's on some repairs, the price is fair, and sometimes the price is to high, overall great place for service in Bushwood MD, also customer service is 100% out standing.

Call us for service: 301-769-2400

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NAPA
BG Products
Amsoil
  • Car Care Aware