Best Auto Repair, Bushwood

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 301-769-2400 or make an appointment online!

What People Say About Us

  • reviewicon
    , 05/16/2022

    Great service. Nice and knowledgeable staff.

  • reviewicon
    , 05/04/2022

    Our families go to this mechanic shop! Honest with great customer service!

  • , 04/29/2022

    They did a pre purchase inspection. The engine was knocking, they said it was because of loose spark plugs. They showed me what all it needed, they were quick and concise. If I lived in the area, I would bring my car to them on a regular basis.

  • , 04/25/2022

    Terrific service: isolated a significant issue in my Land Cruiser within hours, got the parts and had everything ready within 24 hours. Great work, terrific communication, good price for repairs, could not ask for more.

  • , 04/20/2022

    Got MD inspection and Hill's Auto was excellent to work with. Very professional and prompt repair work was available and done in a timely manner.

  • , 04/19/2022

    They were very kind and timely.

Call us for service: 301-769-2400

ASE (Automotive Service Excellence)
IATN (International Automotive Technicians' Network)
Jasper
NAPA
BG Products
Amsoil
  • Car Care Aware