Bushwood, MD 20618 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Pague Augusta, 12/04/2025

Great customer service and communication, and worked on my vehicle quickly! Would definitely go again
Catherine Watkins, 12/04/2025

Excellent customer service

Jonas Hertzler, 12/03/2025

(Translated by Google) Thanks (Original) Thnks
Troy Stewart, 11/30/2025

I called Hill's Auto Repair to get pricing on installation of a new set of OEM tires for my Subaru Crosstrek due to the winter weather approaching and due to fact that I had 93k miles on them (definitely got my money's worth). Initially the price would have been around $1200 dollars out the door for the same exact tire but after talking with the guy on the phone he indicated that he had just put a set of KHUMO tires on his wife's car and had been satisfied with them and that the price would be about $750 out the door. I proceeded to do my own research and discovered that the tires he recommended had good ratings with consumer reports because of their affordability and their performance. Needless to say I was sold on the KHUMO tires initially because of the price point but after driving on them for about 10 days I can honestly say that I am completely satisfied. You never realize how bad you need new "shoes" until you get new ones. In the end it just goes to show you that you don't have to break the bank with the big brands and it's ok to purchase a mid-tier tire that fits your budget.

Sharon Farley, 11/28/2025

Whenever anything goes off on my car (in addition to regular maintenance) I call Hill's immediately. They've kept my good old car in mint condition. Wouldn't think of going anywhere else. Hill's Auto crew is professional, courteous, and invariably honest. I have been a customer for more than twenty years. What a treasure!
Brie Windsor, 11/20/2025

If i could give more then 5 stars I would! Everyone who works here is just absolutely a pleasure to work with. I have had multiple services done and have been satisfied every time. Thank you Hills Auto! You will always have my business.

CODE OF ETHICS