Bushwood, MD 20618 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Dana Russell, 07/21/2021

They are excellent. They are very accommodating, knowledgeable and professional. They go above and beyond for their customers. Thank you so much!!
Linda Wilkes, 07/16/2021

I have been having my vehicles serviced at Hills for approximately 16 yrs. Jerry & his staff have always been friendly & courteous. They always notify me of needed repairs before any work is done. I would highly recommend Hills Auto to anyone in need of good honest mechanical work.

Jack Seisman, 07/09/2021

Marcus was great, I brought the car in with a flat tire after AAA changed it and tossed everything in the trunk instead of placing it securely in place. After Marcus repaired the tire, he placed everything in it's proper place. It shows that he cares about his work product. Jerry hires the right people with the right attitude. Trust this shop.
Glenn Cullins, 07/07/2021

Hills is professional ,fast , efficient ,good quality work, knowledgeable mechanics ,Jerry is a great business owner and Dave is great at the front desk.

Alfred Johnson, 07/01/2021

They do a professional repair on my Antique car. Great shop, great service, great people and they treat your car with care. Al Johnson
June Stanich, 06/28/2021

Always very professional, great people and service. We come here for the whole package. Their great ratings are well deserved.

CODE OF ETHICS