Bushwood, MD 20618 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Bushwood, MD
Linda Zerbian, 14 July 2026

This is an awesome repair shop. They are friendly, do the work necessary & nothing more. I've been looking for a reliable repair shop for many years. I finally found it!
Bushwood, MD
Kevin H, 14 July 2026

I dropped my mustang off for an alignment after purchasing new tires elsewhere. My mustang had been involved in a deer collision before I bought it and the previous owner did all the repairs including some suspension parts. Wasn't fully faithful in the previous owners abilities. So dropped it off to a shop I had heard good things about for an alignment. What is super refreshing and the reason for 5 stars, is INTEGRITY. Very refreshing. They could have charged me for a full alignment, but instead only charged me for an alignment check as it was spot on the numbers. I would never had known, easy money. But INTEGRITY won. For this simple reason, they have earned my future business. The price was absolutely fair, and I trust they will do what they say they are gonna do.

Bushwood, MD
jeffrey Farrell, 13 July 2026

Quick service, professional mechanics and top customer care
Bushwood, MD
Samuel Cooke, 08 July 2026

As a relatively new customer to Hills all I can say is that my interactions and exchanges with them along with their level of detail handing my auto repairs has been nothing but top notch. Great folks doing quality work at a reasonable price! You can’t ask for anything more.

Bushwood, MD
Terry Farr, 08 July 2026

Great service, short wait time and very friendly customer service!! Thank you Hills Automotive Service!!
Bushwood, MD
Frederick Calvert, 30 June 2026

Reggie was very courteous and listened to my service requests over the phone. Jerry is the best taking great care of my 86 Buick Regal and completed the tasks in short time. Thank you.

CODE OF ETHICS