Bushwood, MD 20618 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Victoria Hoover, 01/16/2023

They were great! Very professional and work was done timely.
DI, 01/06/2023

We took our truck to Hill's Auto Repair for a waterpump replacement. We asked that they check the brakes etc to make sure everything else was OK. They called to say they needed to change the belts (which we expected) and water pump. They let us know everything else was fine. The price came in under what I expected and I was happy that unlike other shops I have used, they didn't try to push other repairs (that weren't needed). Ty Hill's. We will be back if we need anything else done!

John C. Alfano, NAA, 01/03/2023

They accurately and honestly diagnosed my car's problems and charged me a reasonable price.
Brian Farrell, 12/06/2022

I worked on the car for 4 days just couldn't get it right and they got it right in a couple hours.

Bushwood

Wanda Cricchi, 12/03/2022

A Hills customer for many years and wouldn't go anywhere else! All around excellent service! They provide details on what is needed and make recommendations on the work that should be done right away to prevent bigger problems. You walk away with a plan and associated cost. Love them!!!
Wayland Harmon, 11/25/2022

Great place to take your car for service's on some repairs, the price is fair, and sometimes the price is to high, overall great place for service in Bushwood MD, also customer service is 100% out standing.

CODE OF ETHICS