Bushwood, MD 20618 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Glady Hall, 09/06/2024

They're a great company. Jesse, Lexi and Jerry the own er. They make you feel so comfortable
coco Silvero, 09/04/2024

On time very courteous

Frank Phillips, 09/01/2024

A simple loose plug is what you found. YOU could have easily "found" far more serious problem. Thanks for your honesty.
Mark Broadhurst, 08/26/2024

Always satisfied with hills auto because they do the job right and they're honest.

Nicholas Schofield, 08/26/2024

Good honest folks. Had some roughness in the front end of my truck and wanted a tire rotation, balance, and front end alignment. They were honest and told me my alignment was good and that I didn’t need one at the time but they did rotate and balance my tires and as such only charged me for that. No pressure to upsell me on things I didn’t need either. On top of that they were quick and extremely friendly.
Brian MacWilliams, 08/25/2024

On short notice, Hill's Automotive saved me money and assured my vehicle would safely arrive! Everyone was kind and helpful! A clean orderly shop tells me these guys are top-notch! Highly recommended!!

CODE OF ETHICS