Best Auto Repair, Bushwood

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AUTONET TV

Archive for October 2013

What Is a Differential and Do You Have One?

Posted October 29, 2013 12:00 PM

With front-wheel drive being so common these days in Bushwood, Maryland, the differential is just taken care of during a transmission service, so most Bushwood drivers don't even have to think about it. And rear-wheel drive differentials don't need to be serviced for years, so it's understandable that it's not something on the top of Bushwood customers' minds. It's not uncommon for drivers to not know they have a differential let alone know that it needs service.

Call Hill's Auto Repair, Inc. in Bushwood at 301-769-2400 for information about differential service, or stop by our Bushwood, Maryland, auto center at 22829 colton point rd, 20618.

To better understand what a differential does, think about our local Bushwood high school track. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That's to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run.

The differential compensates for the difference in speeds between the inside wheel and the outside wheel in a turn, because they have to travel together through slightly different distances.

It's a very important function. When you think of it, all the power to get a vehicle moving goes through the differential. Most cars in the Bushwood, Maryland area weigh between 3,000 and 6,000 pounds (1,400 and 2,800 kg) – trucks even more. The power from the engine goes through the transmission and then through the differential to the drive wheels.

That's a lot of work and requires very heavy duty parts. And those parts need protection. The differential fluid lubricates the gears in the differential and keeps them cool.

The fluid eventually gets dirty and worn down. Some kinds of differentials require special additives that break down over time. So vehicle manufacturers recommend intervals for replacing your differential fluid.

The professionals at Hill's Auto Repair, Inc. will drain the used fluid and check it out for metal bits, which could be a sign of excessive wear on the gears. Then they’ll replace the fluid and install the additives if necessary.

Your Hill's Auto Repair, Inc. service advisor can look up the vehicle manufacture's recommended service interval or you can check your owner's manual. Give us a call at 301-769-2400 for more information about your differential service.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



Battery Basics for Bushwood

Posted October 29, 2013 12:00 PM

drive

It's important for Bushwood drivers to know battery basics. First, let's talk about which is harder on a battery – hot or cold Maryland weather. Most Bushwood area drivers think it's cold weather because that's when we call on our batteries to have enough power to start a cold vehicle engine.

However, heat does more damage to a battery than cold. Truth is, our batteries start to die a little from day one. Keeping a full charge slows the process, which is hard with short Bushwood trips because the alternator doesn't have time to fully recharge the battery from starting the engine. Bushwood drivers can top off the charge with a computer controlled battery charger – say, once a month in the summer and every three months during the winter.

As far as how long a battery will last, statistics show that 70% have given up the ghost within four years. By that time, they aren't capable of taking a full charge like they used to, and your vehicle alternator has to work overtime to keep up. This causes your alternator to wear out early.

If you're pushing 4 to 5 years on your battery, see your friendly and knowledgeable Hill's Auto Repair, Inc. service assistant for a battery test to see if it's recommended to replace it. Not only can you avoid getting stranded with a dead battery on a Maryland road, but you'll save unnecessary wear and tear on your vehicle alternator.

Give us a call.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400

 



Why a Trip Inspection Is a Good Idea

Posted October 16, 2013 12:00 PM

At Hill's Auto Repair, Inc. we get a lot of Bushwood drivers asking about vehicle trip preparation. That's a big deal. You could be driving through mountains and deserts in some pretty lonely areas around Maryland, so it's important to know that the vehicle is up to the task and won't leave you stranded.

Smart Bushwood drivers plan ahead for a major road trip – and there are a lot of things to get ready. Where should you start? You could start with the tires. Look them over for tread wear and check to see that they are properly inflated. Take a quick test drive around Bushwood to see if you can feel any vibrations: Are the wheels in balance? Is the car tracking straight? Is the alignment ok? Come to Hill's Auto Repair, Inc. for a peace-of-mind trip inspection.

22829 colton point rd
Bushwood, Maryland 20618
301-769-2400

The next thing is a full service oil change to make sure all of your fluids are topped off and you have fresh oil for the trip. And if your car has over 75,000 miles/120,000 km, you may consider putting in the high-mileage formulation to clean harmful sludge deposits in the engine. 

How about your transmission and brakes? Have you had your transmission and brakes inspected in the last six months?

How are your wiper blades? There's nothing like not being able to get rid of the bug juice on a long road trip away from Bushwood.

Check your owner's manual for any other recommended services, and have Hill's Auto Repair, Inc. in Bushwood do the multi-point inspection before you head out on your trip.

Consider also having the coolant system serviced at Hill's Auto Repair, Inc. – you want to stay within the vehicle manufacture’s recommendations. If you're towing a trailer around Maryland you'll want to be keep in mind that you'll be going a long way under severe conditions.

A lot of Bushwood drivers overlook severe conditions like towing, Maryland summer heat or driving on dirt roads. Plan ahead for your next road trip – Hill's Auto Repair, Inc. wants you to get there and back.



Ethics of Automotive Repair in Bushwood

Posted October 15, 2013 12:00 PM



We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Bushwood automotive service and repair industry hasn't been given a pass either.

Unfortunately, every profession in Bushwood has some bad actors that hurt the reputation of everyone else. On the automotive side, industry associations and professional licensing organizations are very committed to high ethical standards.

Yet some people remain uncomfortable with Bushwood automotive service and repair. It may start with the fact that our vehicles are a big investment and we rely on them for so much in our lives. That alone guarantees our attention. And how well we understand the recommendations really impacts our comfort level.

If we understand what's recommended and the benefits of taking care of the work – and the pitfalls of putting it off – we'll have more trust in the recommendation. So communication is key. It's like going to the doctor; If she's using medical jargon and takes a lot of basic medical knowledge for granted, we have a hard time following her train of thought. It can be like that with your Bushwood service advisor too. He's so familiar with all things automotive, he may forget you don't know a PCV from an EGT.

If you don't understand what your doctor's talking about: ask some questions. If you don't understand what your Bushwood automotive advisor's talking about: ask some questions.

Let's go back to those ethical standards; when we hear a repair recommendation, we always ask ourselves, "Is this really necessary?" Well, here's the industry standard:

If a technician tells you that a repair or replacement is required it must meet the following criteria:

  1. The part no longer performs its intended purpose
  2. The part does not meet a design specification
  3. The part is missing

For example, it you take your car in for a grinding noise when you step on the brakes, you may just think you need new brake pads. After the inspection, the technician at Hill's Auto Repair, Inc. says that you have a cracked rotor and need to replace it.

If you tried to get him to simply put new pads on, he would say that if you didn't want to replace the rotor; Hill's Auto Repair, Inc. would ethically have to refuse the repair.

To just put pads on a cracked rotor would have been very wrong. The brakes could've failed at anytime and needed to be repaired – not just have a band-aid slapped on them.

Now, looking at something not so serious, the technician may suggest repair or replacement if:

  1. The part is close to the end of its useful life – just above discard specifications or likely to fail soon
  2. To address a customer need or request – like for better ride or increased performance
  3. To comply with maintenance recommended by the vehicle's manufacturer
  4. Based on the technician's informed experience

Of course, the technician has the burden of making ethical recommendations and properly educating their customers. For the customer, if you are uncomfortable with a recommendation, ask some questions. More information is always a good thing.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



Using Proper Fluids in Your vehicle

Posted October 2, 2013 12:00 PM


Today, Hill's Auto Repair, Inc. is writing about the proper fluids for your vehicle. It's become more complicated with changes in automotive design and manufacturing. It's not that people in Bushwood are confused as much as they don't realize how much things have changed in recent years.

If you have questions about the fluids in your vehicle, please don't hesitate to stop by Hill's Auto Repair, Inc.. You can find us on 22829 colton point rd in Bushwood, Maryland 20618.
Just give us a call at 301-769-2400.

Let's take engine oil. Twenty or 30 years ago, there were just a handful of different weights of oil. The weight of an oil is a scientific measure of its properties, particularly its viscosity or thickness.

It was common in those days to use a lighter weight oil in the winter when it's cold outside. That way the oil would be able to splash around inside the engine and protect the parts before it was fully warmed up. And a heavier weight oil would be used in the summer. The thicker oil wouldn't thin out too much in the summer heat and vaporize in the engine.

Modern valve trains have become very complicated with more moving parts and small passages than ever before. The valve train is in the top of the engine, so when the vehicle has been turned off for a while, the oil tends to run down to lower areas.  That means the valve train parts are vulnerable at start-up, before the oil starts circulating.

So new weights of oil have been introduced to meet the engineering specifications of these newer engines.

Manufacturers are recommending specific weights of oil. The recommendation is often printed on the oil fill cap. It's certainly in the owner's manual. Of course, Hill's Auto Repair, Inc. in Bushwood can look it up for you.

It's more important than ever to have the correct weight of oil. The wrong weight could actually harm the engine.

Other fluids are also becoming more sophisticated. In the last few years new types of transmission, power brake fluid and coolant have all been introduced for some of the same reasons as for engine oil.

In addition, vehicle manufacturers are now using a wider variety of materials in these systems. Looking at the cooling system as an example, it used to be that the parts were all made out of steel or iron and the hoses were rubber. Now, some parts are plastic, aluminum or other materials.

So the anti-corrosion additives contained in the coolant, or anti-freeze, need to be different in order to protect the different materials used to make the cooling system. If you use the wrong coolant that wasn't formulated to protect your plastic cooling system parts, they could become corroded and fail. And if you're using the wrong coolant, your cooling system won't be covered under warranty. So it's important to use the right coolant and to not mix different types.

Your owner's manual or service advisor at Hill's Auto Repair, Inc. can make sure you're using the right type. You may have heard of universal coolant. Universal, or global, coolant can be added to other types without harmful reactions. That's OK for an emergency top off, but following your manufacturer's recommendation for your vehicle or other auto type is always a safe bet.

In the area of brake fluid, there are a couple of new formulations. It's important to remember that the new ones aren't better than the old ones. They're just different formulations for different vehicles. So if your vehicle calls for DOT 3, using DOT 4 or DOT 5 is not an upgrade. Use the recommended formula.

There are fluid formulations for vehicles with higher mileage. These are special engine oil, transmission fluid and so on that contain additives to condition and restore seals and gaskets in older engines.

They're fine to use as long as they're a variant of the proper fluid. In other words you can use a high mileage engine oil as long as it's also the correct weight recommended by the manufacturer. Same goes for transmission fluid; as long as it's the right type for your transmission.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400

 



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What People Say About Us

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    , 04/18/2024

    Finding a professional and honest place nowadays is difficult, but Hill's Auto Repair exceeded the expectations.

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    , 04/17/2024

    Always great service and everyone is always so friendly

  • reviewicon
    , 04/16/2024

    Always a good experience at Hill’sp Auto. Our appointments have been timely and professional.

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    , 04/11/2024

    The team was very honest and friendly and not pushy with additional repairs.

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    , 04/09/2024

    It was good experience and he explained what was done to the car.

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    , 03/27/2024

    Quick service, I highly recommend.

Call us for service: 301-769-2400

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