Best Auto Repair, Bushwood

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AUTONET TV

Archive for February 2012

Wiper Blades in Maryland

Posted March 1, 2012 12:00 PM

If you're gonna drive around the Bushwood area, you've got to be able to see! So having a good set of windshield wipers is extremely important. We've all experienced the frustration and fear of not being able to see clearly during a storm or when our windshield is just dirty.

It seems like your wiper blades are always at their worst when you need them the most. But windshield wipers are like most other vehicle parts– they require regular attention in order to work their best.

You really ought to replace your wiper blades twice a year; in the spring and the fall. If it's going to be a particularly harsh winter in Maryland, you may even want to get special winter blades in the fall. Winter blades are designed to resist freezing.

Speaking of winter and freezing conditions, if your car has been sitting for a long time and the windshield becomes frozen, don't use your wipers to clear off snow and ice. That'll just tear up the blades and cause them to wear out more quickly. It may even damage the wiper motor.

Over time, wiper blades become hard and brittle, and then tear. They also lose their flexibility and just don't cover the windshield effectively.

Worn wiper blades aren't just a safety hazard; they can also scratch your windshield. That may require replacing the entire windshield, a big cost for such a little part.

Replace worn blades right away. Our professionals at Hill's Auto Repair, Inc. can provide you with a quality replacement blade. They cost about the same as they would at the store, but installation is included at Hill's Auto Repair, Inc. in Bushwood.

Of course you also need windshield washer fluid to help your blades do their work. Even though Hill's Auto Repair, Inc. will top off the washer fluid with a full service oil change, it is a good idea to have some extra fluid at home, or in the car if you are on a long trip.

Always use windshield washer fluid. Plain water, even that fancy bottled water, may freeze in the fluid reservoir or on the windshield itself, making things worse. Besides, water won't do a good job of cleaning your windows.

And remember that some vehicles have two reservoirs: one for the windshield and one for the back window, which may be under the hood or somewhere in the back.

So follow these tips to keep your windshield clear and your eye on the road, and give us a call.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



Questions to Ask Your Bushwood Service Advisor

Posted February 24, 2012 12:00 PM



We find that a lot of Bushwood drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Bushwood automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It's all about the communication. It's a little harder when you're trying to find the right service center in Bushwood. But once you've developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let's go back to the medical example. When your doctor's explaining something to you, it's something that she understands very well and is very familiar with. So she may use jargon you don't understand or that you don't have the education and training that's foundational to understanding what she's trying to explain.

So you fall behind and get frustrated.

It can be the same with your Bushwood automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you're not sure, ask what the payment policies are. For example, there's a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what's done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Bushwood service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is tight, he might be able to find a rebuilt or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that's done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Give us a call.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



Fuel Saving Tip: Slow Down Around Bushwood

Posted February 17, 2012 12:00 PM



There's not much we can do about the price of gas in Bushwood, Maryland, but we do quite a bit about how much we use as we're driving on our Bushwood streets.

Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the 'go-pedal.' Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don't need to floor it. That can save you hundreds of dollars a year.

Go a little slower on the freeway. Once you're going more than 65 miles an hour (105 kilometers per hour), your fuel economy starts to drop dramatically. Leave early so you don't need to rush to be on time. And cruise control is your friend – steady speed uses less gas.

Plan errands ahead. Make fewer trips by combining errands.

Hey at current gas prices, a lead-foot might as well be a gold foot.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



Coolant Service at Hill's Auto Repair, Inc.

Posted February 10, 2012 12:00 PM

Bushwood residents' vehicles have to operate in a wide range of Maryland temperatures which requires the engine coolant to be able to perform 'no matter what.' Think for a moment about the environment where the coolant does its thing. Very hot, high pressure, corrosive...

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That's why vehicle manufacturer’s recommend different types of anti-freeze for our Bushwood, Maryland, vehicles.

There are several different 'families' of anti-freeze available to us here in Bushwood. Your owner's manual will tell you what kind you should use. Of course, the automotive professionals at Hill's Auto Repair, Inc. will know the right kind for your vehicle.

It's important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Bushwood, Maryland. Regular service needs to be done at Hill's Auto Repair, Inc. to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your friendly and knowledgeable Hill's Auto Repair, Inc. service advisor will know what to do. You'll be advised to replace the coolant at specified intervals.

Some recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your owner’s manual recommends.

Hill's Auto Repair, Inc.
22829 colton point rd
Bushwood, Maryland 20618
301-769-2400



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What People Say About Us

  • reviewicon
    , 03/27/2024

    Quick service, I highly recommend.

  • reviewicon
    , 03/21/2024

    The staff was very honest and transparent. They were very professional and helpful and I would definitely trust them with my vehicle again.

  • reviewicon
    , 03/14/2024

    Been using Hills Auto for quite some time now, it’s close and convenient for me. I’m big on small business support, never had any trouble, they aways meet my high expectations. Employees here make you feel at home, some of the best personalities in the automotive field I’ve ever experienced. They are precise, accountable, strive at completing the tasks requested in a timely professional manner.

  • reviewicon
    , 02/29/2024

    The best experience I’ve had with getting auto work done. Customer service and communication is great and pricing is honest. Super friendly and will be recommending to everyone

  • reviewicon
    , 02/28/2024

    everyone is friendly and helpful. Work completed as promised.

  • reviewicon
    , 02/24/2024

    Excellent service, Affordable prices and high Quality Customer service! Leave the dealer behind with confidence and visit HILL’S AUTO!

Call us for service: 301-769-2400

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